Shipping policy

Shipping Policy

United States Orders
Processing typically takes 3–10 business days. Once processed, shipping takes approximately 3–5 business days via USPS, UPS, or FedEx.
Total estimated delivery time is 5–14 business days.
If you have not received an update within 5 business days, feel free to contact us at queenztrendz1@gmail.com.

Pre-Order Items (U.S.)
Items marked as Pre-Order require 3–7 business days for processing before shipping. Delivery time after shipping is typically 3–5 business days.

Split Shipments & Tracking
Some orders may be shipped in multiple packages—especially if items are coming from different locations (e.g., warehouse and office).

  • You may receive separate tracking numbers.

  • Packages may arrive at different times or be merged by the carrier.
    Please monitor your email or text messages for tracking updates.

Need Help?
If you haven’t received a shipping update within 5 business days, please contact us at queenztrendz1@gmail.com for assistance.